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Understanding Your Privacy

Privacy Policy Overview

Discover how we protect your personal information and ensure your privacy while you learn the intricacies of import and export.

Why Privacy Matters

The Importance of Our Privacy Policy

Our Privacy Policy is designed to protect your personal information and ensure transparency in how we handle your data. As a user of AAIE.in, it is important to understand the types of data we collect, how we use it, and the security measures we implement to safeguard your privacy. We are committed to keeping your personal details secure and confidential, allowing you to engage with our platform with confidence. By using our services, you acknowledge and agree to our privacy practices that prioritize the protection of your information.

Types of Personal Data Collected

Data Type

Name

Email Address

Phone Number

Payment Information

Course Preferences

Purpose of Collection

To personalize your learning experience

To communicate course updates and offers

To provide customer support

To process payments securely

To tailor course recommendations

Usage of Data

Enhancing user experience

Sending newsletters

Resolving inquiries

Managing transactions

Improving course offerings

Data Security Measures

Encryption protocols

Secure servers

Access controls

Regular audits

Data anonymization

Data Retention Period

Until account deletion

As long as necessary for communication

Until issue resolution

As required by law

For the duration of course engagement

User Rights

Access to personal data

Correction of inaccuracies

Data deletion requests

Objection to processing

Data portability

Third-Party Sharing

Service providers

Payment processors

Legal authorities

Marketing partners

Research institutions

Contact Information

Privacy Officer

Rishab goyal

+91-7999996612

village gobindgarh

sua road,ludhiana punjab india -141017

Data Protection Measures

Ensuring Your Privacy

At AAIE.in, we prioritize the security and confidentiality of your personal information. We implement SSL encryption, secure servers, and restricted access controls to protect your data from unauthorized access or misuse. Regular security audits and compliance checks are conducted to uphold the highest privacy standards. Our commitment is to ensure that your information remains safe, secure, and handled with the utmost integrity at all times.

PRIVACY POLICY

Effective Date: 16 march 2025

Last Updated:16 march 2025

GeekFactory Innovations Private Limited (CIN: U72900PB2017PTC046175) operates AAIE.in and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, courses, and services.

By accessing AAIE.in, you agree to the collection and use of information in accordance with this Privacy Policy.


1. INFORMATION WE COLLECT

We collect the following types of information:

1.1 Personal Information

When you register for a course, we collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Payment Details (processed securely via Razorpay)

1.2 Non-Personal Information

When you visit AAIE.in, we may collect:

  • IP Address
  • Browser Type & Version
  • Device Information
  • Pages Visited & Time Spent
  • Cookies & Tracking Data

2. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

  • To provide course access and support services
  • To process payments securely via Razorpay
  • To communicate important updates (course details, support, offers)
  • To improve website functionality and user experience
  • To comply with legal and regulatory requirements

We DO NOT sell, rent, or share your personal data with third parties for marketing purposes.


3. PAYMENT SECURITY

  • All transactions are processed through Razorpay, which complies with PCI-DSS security standards.
  • We do not store your credit/debit card details on our servers.
  • For payment-related issues, contact hello@geekfactory.in.

4. DATA PROTECTION & SECURITY

We implement strict security measures to protect your data from unauthorized access, loss, or misuse, including:

  • SSL Encryption for secure transactions
  • Restricted access to sensitive information
  • Regular security audits to safeguard data

However, no online platform is 100% secure. Users are responsible for maintaining the confidentiality of their login credentials.


5. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Improve website performance and user experience
  • Analyze visitor behavior for website enhancements
  • Store user preferences for a better browsing experience

Users can disable cookies through browser settings, but some features may not function properly.


6. THIRD-PARTY SERVICES

We may use third-party tools (such as Google Analytics, Facebook Pixel) for tracking website traffic and marketing. These services follow their own privacy policies, and we encourage users to review them.


7. DATA RETENTION

We retain your personal data for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Users can request data deletion by contacting hello@geekfactory.in.


8. USER RIGHTS

As a user, you have the right to:

  • Access your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing emails

To exercise these rights, email us at hello@geekfactory.in.


9. CHILDREN’S PRIVACY

Our services are not intended for users under the age of 18. If we discover that a minor has provided personal data, we will delete it immediately.


10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Users are encouraged to review it periodically. Continued use of AAIE.in after updates constitutes acceptance of the revised policy.


11. CONTACT INFORMATION

For privacy-related queries, contact us at:

πŸ“§ Email: hello@geekfactory.in
πŸ“ž Phone: +91-7999996616

By using AAIE.in, you acknowledge and agree to this Privacy Policy.

Privacy and Data Usage FAQs

Here are some common questions about how we handle your data and ensure your privacy.

How is my personal data used?

Your personal data on AAIE.in is used solely to enhance your learning experience and ensure smooth platform operations. Specifically, we use your data for:

1. Course Enrollment & Access

  • To register your account and grant access to purchased courses.
  • To track your progress and participation in training sessions.

2. Secure Payment Processing

  • To process course payments securely through Razorpay and other payment gateways.
  • We do not store your credit/debit card details.

3. Communication & Support

  • To send course updates, reminders, and notifications via email or SMS.
  • To provide customer support and resolve any queries.

4. Website Optimization & Analytics

  • To analyze user behavior and improve the platform experience.
  • To personalize content based on user preferences.

5. Legal & Compliance Requirements

  • To comply with legal, tax, and regulatory obligations.
  • To prevent fraud, security breaches, or unauthorized access.

We do not sell, rent, or share your personal data with third parties for marketing purposes. For any concerns or data deletion requests, contact us at hello@geekfactory.in. πŸš€

Can I access my data?

Yes, you can access your personal data on AAIE.in at any time. As a user, you have the right to:

1. View Your Data

  • You can log in to your account to access your profile details, course history, and payment records.
  • For additional data requests, you can contact us at hello@geekfactory.in.

2. Update or Correct Information

  • If your details (e.g., email, phone number) change, you can update them in your account settings.
  • For assistance in correcting inaccurate information, email us.

3. Request Data Deletion

  • If you want your personal data removed from our system, you can request deletion via hello@geekfactory.in.
  • Some data may be retained as per legal or compliance requirements.

We are committed to maintaining transparency and control over your personal information. πŸš€

How do you protect my data?

At AAIE.in, we take strict security measures to protect your personal data from unauthorized access, misuse, and breaches. Here’s how we safeguard your information:

1. Secure Payment Processing

  • All payments are processed through Razorpay, which follows PCI-DSS security standards.
  • We do not store your credit/debit card details on our servers.

2. Encryption & Secure Storage

  • We use SSL encryption to secure all data transmissions.
  • Your personal information is stored on protected servers with restricted access.

3. Access Controls & Authentication

  • Only authorized personnel can access sensitive user data.
  • We implement multi-layer authentication to prevent unauthorized access.

4. Regular Security Audits

  • We conduct frequent security audits and compliance checks.
  • Systems are monitored to detect and prevent potential security threats.

5. Compliance with Data Protection Laws

  • We adhere to privacy regulations and ensure user data is handled responsibly.
  • Users have the right to access, modify, or delete their data upon request.

For any privacy concerns or security-related queries, contact us at hello@geekfactory.in. πŸš€

What happens if there is a data breach?

At AAIE.in, we take data security seriously and have measures in place to prevent, detect, and respond to any potential data breaches. However, in the unlikely event of a data breach, the following actions will be taken:

1. Immediate Investigation & Containment

  • Our security team will immediately investigate the breach and take necessary steps to contain and mitigate any risks.
  • Access points will be secured to prevent further exposure.

2. Notification to Affected Users

  • If your data is impacted, we will notify you via email or SMS as soon as possible.
  • We will provide clear instructions on how to protect your account and personal information.

3. Reporting to Authorities

  • If required, we will report the breach to cybersecurity authorities and regulatory bodies as per legal obligations.

4. Security Enhancements

  • We will conduct a thorough security review and implement additional measures to prevent future breaches.
  • Password resets and additional authentication layers may be enforced for affected accounts.

5. User Support & Assistance

  • If you suspect any unusual activity in your account, please contact us immediately at hello@geekfactory.in.
  • We are committed to keeping you informed and protected in case of any security incident.

Your data privacy and security remain our top priority, and we continuously work to ensure safe and secure access to our platform. πŸš€

Can I delete my data?

Yes, you have the right to request the deletion of your personal data from AAIE.in. However, certain data may need to be retained for legal, compliance, or security purposes.

How to Request Data Deletion

To delete your data, follow these steps:

  1. Send an email to hello@geekfactory.in with the subject: “Data Deletion Request – [Your Name]”.
  2. Mention the specific data you want to delete (e.g., account details, course history, payment records).
  3. We will verify your identity to ensure that only the rightful owner can request data removal.

What Happens After Deletion?

  • Your account and personal details will be permanently deleted from our system.
  • You will lose access to all enrolled courses, training materials, and certifications.
  • Some transactional records may be retained for legal and tax compliance as required by law.

Processing Time

  • Data deletion requests are processed within 7-14 business days.
  • You will receive email confirmation once your data is removed.

For further assistance, contact us at hello@geekfactory.in. πŸš€

Take Control of Your Data

User Data Rights

Understanding Your Rights

As a valued user of AAIE.in, you have the right to access, modify, and request deletion of your personal data. We are committed to giving you full control over your information while ensuring compliance with privacy regulations.

To exercise these rights, you can contact us at hello@geekfactory.in, and our support team will guide you through the process. You also have the right to withdraw consent for data processing at any time, ensuring your preferences are always respected. We prioritize transparency and security, empowering you to manage your data with confidence. πŸš€

Phone

+91-7999996616

Email

hello@geekfactory.in

Address

M/S Geekfactory innovations Pvt. Ltd. village gobindgarh sua road Ludhiana, Punjab, India